The charge for delivery is based on your zip code. Delivery charge may be higher for some locations. Deliveries are made to ground level only, therefore please make your delivery arrangements explicit, as there may be extra charges if stairs or long distance carrying is involved. Set up is available for an additional fee based on the item; teardown is not included in this fee. If rental items are not broken down the way they were delivered a 25% breakdown fee will apply.
Individuals wishing to rent equipment are required to submit a minimum of a 50% deposit (cash, check or credit card) and may be asked to provide a current, valid driver's license or state identification card. A valid credit card may be required to be on file to secure the order, as well as during the rental period.
All rentals are to be prepaid, or Cash on Delivery unless a corporate account has been previously established. Open corporate account customers in good standing may submit a signed purchase order in lieu of a deposit.
A signed contract, or lack thereof, DOES NOT relieve you from personal, financial responsibility and obligation of payment for your reservation. It is implied that if a reservation is placed and a deposit payment has been provided for securing the reservation with intent to take delivery of the goods, that you fully intend to take delivery of the goods. Only upon cancellation, which all cancellation terms of this agreement apply, may you relieve yourself of the financial obligation and responsibility to pay in full; unless your cancellation does not meet the requirements set forth in this agreement by which 100% of the payment shall apply. Such fees include but are not limited to: rental equipment fees, delivery fees, set-up fees, labor fees, damage fees and any other fee associated with the special circumstances of your reservation. This is NON-NEGOTIABLE and it is YOUR responsibility to know the date and circumstances regarding your event. Double booking with another rental company, the absence of a signed contract with Finch Rental, Inc. or any other circumstance within YOUR control holds you fully responsible to these terms.
You will be responsible for the equipment from the time the equipment is delivered and/or set up to the time it is picked up. Please make sure the equipment is secured when not in use and protected from wind and water hazards such as inclement weather, outdoor sprinklers, pools, pets or wet or damp surfaces. You will be charged up to full replacement cost for any damaged or missing items. You will be charged a $50 - $150 cleaning fee if the equipment is returned dirty. If we are forced to take legal action to recover our equipment, you agree to pay for any and all legal fees. Additionally, we retain the right to charge for loss of use for the time the equipment is not in our possession.
CANCELLATIONS: Due to the high demand for equipment, it is necessary for us to have reservations guaranteed in advance in the form of a 50% deposit. The deposit is non-refundable. You may cancel any time up to 7 days prior to the delivery date of your rental equipment with no cancellation fee. Otherwise a $100.00 cancellation fee will be charged, and rental reservations not canceled at least 25 hours prior to the rental delivery date will be charged 100% of the rental cost for all equipment reserved, not just the deposit.
LATE FEES: You are expected to pay the final due amount up to or upon the delivery of your equipment. Failure to pay in full within a 30 day time frame from your delivery date shall result in a 1.5% late fee. This fee is assessed on the total contract amount including all related delivery fees and other expenses. For each 30 net days beyond your initial 30 day period, a compounded 1.5% rate shall apply for each additional 30 day period. There is no cap to the amount of compounded late fees that apply to your delinquent account.
DELIVERY/PICKUP DELAY IMPACT FEES: It is not necessary to be at the delivery site for your rental equipment items to be delivered or picked up. If you have a gate code, pad lock on your gate, business hours that you may be closed, or other circumstance that would hinder our ability to deliver or pick up your items, it is imperative you notify our office staff well in advance. We charge a fee of $1.00 (One Dollar) per minute for waiting unnecessarily to deliver and we charge one additional delivery fee per occurrence where we must return to deliver or pick the items up from your location if such an inconvenience occurs. If the delay creates a circumstance where the items are needed for another event, and are not made available to that customer due to your lack of planning, then we will charge you TEN TIMES the rental rate for each item that is made unavailable.
WILL CALL LATE FEES: You are expected to return all of your rental equipment on or before the date specified on your contract. Failure to return all of the items on or before the return date shall result in a 10% fee based on the total contract amount, and charged for each business day the items are late until they have been returned in full to our possession.
DAMAGE TO VEHICLES WHILE LOADING/UNLOADING: As a courtesy service to our customers, we may assist in loading and unloading rental equipment on/off your vehicle. You shall hold Finch Rental, Inc. harmless as a result of any damage, however slight, as a result of this courtesy service. Due to driving and road conditions beyond our control, our employees are instructed to, under no circumstances, secure, strap or tie down rental equipment on a customer's vehicle. Any damage to the vehicle or equipment as a result of poorly secured equipment is the responsibility of the renter. If under special exception an employee does secure rental equipment on the vehicle, it remains the renter's responsibility to re-check the security of the straps, ropes, knots and to drive in a safe manner. Any damage to the vehicle or equipment as a result of an employee securing rental equipment shall remain the renter's responsibility.
Prices and terms are subject to change without notice. Finch Rental, Inc. reserves the right to refuse rental and service.
USE OF EQUIPMENT TERMS AND CONDITIONS
1. Misuse or improper operation of equipment which results in any injury, damage, personal loss or death as a result of my or my guests' misuse or negligence is NOT the responsibility of Finch Rental, Inc.
2. I understand that negligence on my part or the part of my guests in regards to operation or use of rental equipment does not constitute negligence on the part of Finch rental, Inc. and will not hold Finch rental, Inc. responsible for any injury, damage, personal loss or death as a result of my or my guests' negligence.
3. I am responsible for the safety, storage, and correct operation of all rental equipment.
4.Tents, Canopies, Umbrellas: once secured, all tents and canopies may not be moved or removed from the location in which it was placed by an employee of Finch Rental, Inc., nor shall you alter or modify the form in which the equipment was secured. All tents, canopies and umbrellas are subject to wind hazards. On occasion, small canopies and umbrellas are not secured to any ground weight or stake and may blow over causing damage to the equipment or injury to a person. It is YOUR responsibility to secure loose items in windy conditions where a possible threat of damage may occur. Because Finch rental, Inc. cannot be at your location at all times, YOU are responsible for the liability.
5. A cleaning/damage fee of not less than $50 - $150 dollars will apply for any item returned unduly dirty or damaged. Others items that are damaged may cost more to repair/replace, those items include but are not limited to: canopies, umbrellas, tents, tables, chairs, dance floors, linens.
6. I will accept full responsibility for any accident, loss, damage, injury, theft, loss of limb, death or any other conceivable misfortune or accident that may occur as a result of the use, operation or transport of rental equipment by myself or any of my guests.
It is implied by our receipt of a deposit and/or confirmation email or by written, verbal or any other source, that you have read and fully understand the terms and conditions of this agreement. By signing the "Finch Rental, Inc. Invoice/Contract" you are committing to and agreeing to all the terms and conditions of this rental agreement. If no such contract was signed, your intent is implied by paying a deposit, coupled with the public and easily accessible copy of this agreement on our website, which shall perpetuate and solidify the agreement. What this means is; signed contract or not, if you took the time to read this or not, you will be held to these terms both financially and personally if you placed an order with Finch Rental, Inc. and paid a deposit on that order.